WeatherBug - Your Weather Just Got Better


Support Main Page > Version 6.0 > There is no live data- the weather information is not updating. >

Frequently Asked Questions

There is no live data- the weather information is not updating.

If WeatherBug is not showing live data, the first thing that occurs to me is that it may not be connecting to the Internet for updates. If you are online, please ensure that any firewall, antivirus or ad-blocking software is set to allow WeatherBug access to the internet. Enter the URL wguts.weatherbug.com into the firewall or software to allow WeatherBug full access.

It is also possible that the weather station you are connecting to may be temporarily down. Please click the Change Location link or button (depending upon your version) and select a nearby station to see if the station is down or if all live information is being blocked by a firewall or other software.

If this did not answer your question, please submit a Support Request Form.

 

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