Support Request Form
Please fill out the form below and click the "Submit" button located at the bottom of the page.
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indicates required field)
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First Name:
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Last Name:
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Email:
(Must be a valid email address to receive a response)
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Confirm Email:
Product:
WeatherBug FREE
WeatherBug Subscription (PRO/PLUS)
Weather Website
WeatherBug Backyard (Weather Stations)
Real Simple Syndication (RSS)
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Issue Category:
Please Select One...
Advertiser Feedback
Ask/About
Activation Code
Alerts
Billing Issues
Canada/International
Change E-mail Address
Data Change/Data Error
Download Issues
Forecast
Locations
MySearch Toolbar
Other
Page Not Loading
Radar Page Issues
Skins
Trivia Question
Uninstall
Unsubscribe from E-mail list
WeatherBug Companion by MySearch
Weather Station Hardware
Weather Station Software
Please Select One...
Advertiser Feedback
Ask/About
Activation Code
Alerts
Billing Issues
Canada/International
Change E-mail Address
Data Change/Data Error
Download Issues
Forecast
Locations
MySearch Toolbar
Other
Page Not Loading
Radar Page Issues
Skins
Trivia Question
Uninstall
Unsubscribe from E-mail list
WeatherBug Companion by MySearch
Weather Station Hardware
Weather Station Software
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Description:
Please describe the problem you are experiencing in detail, include all steps taken that resulted in error.
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Zip Code:
(5-digit zip code used in your WeatherBug)
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Firewall / Privacy Software:
Please select one...
None
Symantec (Norton) Internet Security
Symantec (Norton) System Works
Symantec (Norton) Personal Firewall
McAfee Internet Security
McAfee System Works
McAfee Personal Firewall
Zone Alarm
Sygate
Black Ice
Corporate Firewall
Don't Know
Other
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Web Browser:
Choose Browser...
Microsoft IE 6.0
Microsoft IE 5.5
Microsoft IE 5.0
Microsoft IE 4.0 & Below
Netscape Navigator 7.x
Netscape Navigator 6.x
Netscape Navigator 4.x
Other
(For WeatherBug software problems, select IE version)
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Version:
Choose a Version...
6.07
6.06
6.05
6.04
6.03
6.02
6.0
5.07
5.04
5.03
5.02
5.01
5.0
4.1
4.0
3.5
3.0
(In lower right system tray, right click on temperature and click on About WeatherBug)
Registration #:
(In lower right system tray, right click on temperature and click on About WeatherBug)
Internet Connection:
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Cable Modem
DSL
LAN
Dial up modem
Other
Operating System:
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Windows XP Pro
Windows XP Home
Windows 2000
Windows ME
Windows 98
Windows 95
Windows NT
Other
Ad Blocking Software:
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Yes
No