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General Questions

1. Where can I submit feedback or request support?
We’re happy to help. If you have a question, need support, or would like to share feedback, email us at customersupport@weatherbug.com.
2. What types of data do you collect?
WeatherBug is committed to keeping your information and your data safe. When you authorize WeatherBug to use your location, you can access the best and most personalized weather data possible. Here are the types of data we collect:
  • Personal information: name, email, location, ZIP Code, gender, date of birth, and interests
  • Usage information: Types of browsers and devices accessing the Services, IP address, browser type, the Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, clickstream data to analyze trends in the aggregate and administer the site, device platform ad ID, date and time of visit, web viewing and app use data, and precise location data.
For details, please check our Privacy Policy.
3. How is the data used?
We may use the information we collect for a variety of purposes, including:
  • Operating, maintaining, customizing, and improving our Services;
  • Responding to your requests and questions;
  • Providing personalized weather information;
  • Delivering advertising we believe to be relevant to your interests, both about our products and the products of other third parties - for instance, we may use the location-related data to present ads from a local business or use that and other data we collect to deliver advertisements that you may find more relevant;
  • Performing analytics, research, and attribution, including predicting possible relationships among different browsers and devices;
  • Monitoring the Services for compliance with the law and our terms of service;
  • For product development; and
  • Any other purpose disclosed at the time of collection.
For details, please check our Privacy Policy.
4. What devices and browsers does WeatherBug support?
WeatherBug supports the following devices:
  • iPhone: iOS 16.0 or later
  • iPad: iPadOS 16.0 or later
  • Apple Watch: watchOS 2.0 or later
  • Android: Android 9 or later
When using WeatherBug.com, we support the two most recent versions of:
  • Chrome
  • Safari
  • Firefox
  • Mobile Safari
  • Microsoft Edge
  • Samsung Internet
Frequently asked question | FAQ | General | WeatherBug