iOS Questions

1. How do I turn off/on my alerts/notifications?
You can enable/disable notifications by following the steps below:
  • Tap the WeatherBug icon in the upper-left corner.
  • Select "Alert Settings".
  • Navigate to the toggle switch to the right of each saved location to turn on or off notification services for each location.
2. How do I customize/reorder my Feed?
You can reorganize the WeatherBug feed order on the NOW page by following the steps below:
  • Tap the WeatherBug icon in the upper-left corner.
  • Select "Card Order".
  • Next, "Long-press" the three horizontal lines next to the card(s) you want to move.
  • Reorder the card(s).
  • Tap "Done".
3. How do I get rid of ads?
WeatherBug offers 2 different types of subscriptions that you can purchase directly on our app.
  • Monthly Subscription: $1.99/month. The subscription needs to be renewed every month.
  • Yearly Subscription: $10.99/year. The subscription needs to be renewed after one year.
Here are the instructions to purchase it:
  • Tap the WeatherBug icon in the upper-left corner.
  • Select "Remove Ads".
  • Choose your desired subscription options.
If you ever come across any advertisement that you consider offensive or inappropriate, please send an email to customersupport@weatherbug.com. We take any ad-related issue very seriously, and we'll remove any intrusive or improper ad.
4. How do I manage my saved locations?
To add a Saved Location:
  • Tap the location name at the top of the screen to navigate to the location manager.
  • Select the "+" button in the upper-right corner.
  • Search for the desired location.
  • After selecting the desired location, you can also set the desired station by selecting the ">" icon beside the station name.
  • To finalize, select "Save" in the upper-right corner.
To delete a Saved Location:
  • Tap the location name at the top of the screen to navigate to the location manager.
  • Swipe left on the location you'd like to delete.
  • Select "Delete".
5. Why do I keep getting alerts when all my alerts are turned off?
Sometimes you might receive notifications even if your Alerts are disabled. That can happen when the local or federal government sends important information through WeatherBug, for example, if there is a severe weather event happening in your location.

If you don't want to receive any notifications from WeatherBug, you can turn off your notifications within your device settings by doing the following:
  • Tap the WeatherBug icon in the upper-left corner.
  • Select "Alert Settings".
  • Navigate to the toggle switch to the right of each saved location to turn off notification services for each location.
If you disable WeatherBug notifications on your phone, you will not receive any notifications, not even when enabled on the app.
6. Why can't I find my location?
We are always working hard to provide you with the most accurate weather information, and that also means trying to have every location possible in our database. However, it is possible that at the moment we don't have a weather station in your city. You can look for weather stations in cities nearby, or you can also send an email to customersupport@weatherbug.com and we will do our best to include your town in our system soon.
7. How do I change the units of measurements?
You can change the units of measurement by tapping the WeatherBug icon in the upper left corner and select "Settings"
8. Why is the location not working? / Why is my location wrong?
To ensure your location is accurate, please turn on the location services on your phone or select a location in the app after installing it. If you still cannot find your location please send an email to customersupport@weatherbug.com.
9. How to Unsubscribe?
To unsubscribe from our Monthly or Yearly subscription, please follow the steps below:
  • Open the Settings app.
  • Tap your name.
  • Tap Subscriptions.
  • Tap the subscription that you want to manage.
  • Tap Cancel Subscription.
10. What does this weather icon mean?
Weather
Day
Night
Foggy
Foggy Day
Foggy Night
Windy
Windy Day
Windy Night
Very hot
Very hot Day