Android Questions

You can change the units of measurement by tapping the WeatherBug icon in the upper left corner and select "Settings"

To zoom in, you can double tap, use the + button, or place two fingers on the screen and expand. To zoom out you can tap the - button, or place two fingers on the screen and pinch.

Touch the location name at the top of the screen to navigate to the location manager. Select your desired location from the list.

Some stations reporting to the WeatherBug network do not measure all parameters. If you find a station not reporting a parameter you seek, please edit the location and select a different station in your neighborhood.

If you had previously purchased WeatherBug Elite, you should not be charged to upgrade. If it appears that you're going to be charged, STOP. Please check your Google Play Store account. You need to be signed into the same Google Play Store account that was used when you made your original purchase. Installation instructions:

• Please sign in to the Google Play Store with the same credentials that you were using when you initially made your WeatherBug Elite purchase.
• We rely on Google Play Store to track transactions.
• Open the Google Play Store on your device.
• Search for "WeatherBug Elite".
• You will find "Weather Elite by WeatherBug".
• The button will say "$19.99" for new customers or "Upgrade" for existing Elite customers.

Sometimes you might receive notifications even if your Alerts are disabled. That can happen when the local or federal government sends important information through WeatherBug, for example, if there is a severe weather event happening in your location.

If you don't want to receive any notifications from WeatherBug, you can turn off your notifications within your device settings by doing the following:

• Tap the WeatherBug icon in the upper-left corner.
• Select "Alert Settings".
• Navigate to the toggle switch to the right of each saved location to turn off notification services for each location.

If you disable WeatherBug notifications on your phone, you will not receive any notifications, not even when enabled on the app.

You can enable/disable notifications by following the steps below:

• Tap the WeatherBug icon in the upper-left corner.
• Select "Alert Settings".
• Navigate to the toggle switch to the right of each saved location to turn on or off notification services for each location.

You can reorganize the WeatherBug feed order on the NOW page by following the steps below:

• Tap the WeatherBug icon in the upper-left corner.
• Select "Card Order"
• Next, "Long-press" the three horizontal lines next to the card(s) you want to move.
• Reorder the card(s).
• Tap "Done".

To add a Saved Location:

• Tap the location name at the top of the screen to navigate to the location manager.
• Select the "+" button in the upper-right corner.
• Search for the desired location.
• After selecting the desired location, you can also set the desired station by selecting the ">" icon beside the station name.
• To finalize, select the "Checkmark" in the upper-right corner.

To delete a Saved Location:

• Tap the location name at the top of the screen to navigate to the location manager.
• Swipe left on the location you'd like to delete.
• Select "Delete".

WeatherBug offers 2 different types of subscriptions that you can purchase directly on our app.

• Monthly Subscription: $1.99/month. The subscription needs to be renewed every month.
• Yearly Subscription: $10.99/year. The subscription needs to be renewed after one year.

Here are the instructions to purchase it:

• Tap the WeatherBug icon in the upper-left corner.
• Select "Remove Ads".
• Choose your desired subscription options..

If you ever come across any advertisement that you consider offensive or inappropriate, please send an email to customersupport@weatherbug.com. We take any ad-related issue very seriously, and we'll remove any intrusive or improper ad.

We are always working hard to provide you with the most accurate weather information, and that also means trying to have every location possible in our database. However, it is possible that at the moment we don’t have a weather station in your city. You can look for weather stations in cities nearby, or you can also send an email to customersupport@weatherbug.com and we will do our best to include your town in our system soon.

To ensure your location is accurate, please turn on the location services on your phone or select a location in the app after installing it. If you still cannot find your location please send an email to customersupport@weatherbug.com.

To unsubscribe from our Monthly or Yearly subscription, please follow the steps below:

• Open the Google Play Store.
• Check if you’re signed in to the correct Google Account.
• Tap Menu > Subscriptions.
• Select the subscription you want to cancel.
• Tap Cancel subscription.
• Follow the instructions.

You are all set! Your subscription is now canceled and you should not be charged in the next cycle.